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Frequently Asked Questions
BlueProjectHero Membership
What is included in the BlueProjectHero membership?
The membership includes training videos for preparation for the CAPM and PMP certifications, group coaching by professional project managers, a project management community with experienced project managers all over the world, a resource area with lots of project management templates and tools.
Can I cancel the membership anytime?
Yes! You can cancel the membership on a monthly basis.
Which forums can I expect?
You have access to the video trainings forum, the general discussion forum, the resources forum and a social lounge section, but you can also join topic or country specific groups within the membership.
BlueProjectHero Software
Is the Software web based?
NO! The tool will be installed to your laptop or PC after download – afterwards no Internet connection is necessary anymore. Your data is stored on your computer and NOT in the cloud (data privacy).
Does it support Windows 10?
Yes! The tool supports Windows 7, Windows 8, Windows 8.1 and Windows 10. It is not operable on Apple and Linux devices.
Do I get help when needed?
Yes! You can send questions to us while using the form below. For technical questions after the purchase you can send us an e-mail (if you have decided for the support based rate – see pricing).
Is the Software constantly being further developed?
Yes! The software will be further developed and extended with features in the future.
What characterizes the software?
The tool uniquely integrates project planning with regard to time, costs and personnel resources and integrates an automatically generated project manual.
Certified Project Managers (PMI) have helped develop the tool and turned it into an ingenious tool for small and medium sized projects.
All you need to plan a project is available: time, costs, resources, project manual (printable), communication, stakeholders, organization, …
Take a look and try the software for 14 days free of charge!
How do I install the software?
Download the software from our website (32 bit version or 64 bit version for Windows 7, 8, 8.1, 10) and extract the zip file. There you will find the executable setup.exe file, the documentation files as well as the general terms and conditions.
How do I activate the software (license)?
After purchase you will be sent a license key via e-mail, which you can enter into the “Info – license key” menu after installing the software. To do this the software requires an Internet connection (please deactivate a proxy server if it is set up on your PC to establish an Internet connection).
Is there a money-back guarantee?
Yes. There is a 30 days money-back guarantee! In addition you can test the software for 14 days free of charge before you decide to buy. For more information please take a look here.
What is included in the support?
Support includes answering questions via e-mail within a period of one year from purchase of the product. Usually questions are answered within 2 business days.
